Return & Refund
Return and Refund Policy for Thrriillll
Effective Date: [Insert Date]
Thank you for shopping with Thrriillll! We strive to provide you with high-quality products and an excellent shopping experience. If you are not completely satisfied with your purchase, we’re here to help.
1. Return Policy
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Eligibility for Returns:
You can return most items within 14 days of receipt for a full refund, provided the items are unused, in their original packaging, and in a resalable condition. Certain products may be exempt from being returned (e.g., personalized items, perishable goods, or hygiene-related products). -
Return Process:
To initiate a return, please contact us at thrriillll@gmail.com with your order number and the reason for the return. We will provide you with further instructions on how to proceed. -
Shipping Costs:
Customers are responsible for the shipping costs associated with returning items unless the return is due to an error on our part (e.g., incorrect or damaged items).
2. Refund Policy
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Refund Process:
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days. -
Timing:
Refunds may take up to 7-10 business days to process after approval, depending on your bank or credit card company.
3. Exchanges
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Exchange Policy:
If you need to exchange an item for a different size or color, please follow the return process first. Once your return is processed, you can place a new order for the desired item.
4. Contact Us
If you have any questions about your return or refund, please reach out to us at:
Email: thrriillll@gmail.com
We appreciate your understanding and support!