Return and Refund Policy for Thrriillll

Effective Date: [Insert Date]

Thank you for shopping with Thrriillll! We strive to provide you with high-quality products and an excellent shopping experience. If you are not completely satisfied with your purchase, we’re here to help.

1. Return Policy

  • Eligibility for Returns:
    You can return most items within 14 days of receipt for a full refund, provided the items are unused, in their original packaging, and in a resalable condition. Certain products may be exempt from being returned (e.g., personalized items, perishable goods, or hygiene-related products).

  • Return Process:
    To initiate a return, please contact us at thrriillll@gmail.com with your order number and the reason for the return. We will provide you with further instructions on how to proceed.

  • Shipping Costs:
    Customers are responsible for the shipping costs associated with returning items unless the return is due to an error on our part (e.g., incorrect or damaged items).

2. Refund Policy

  • Refund Process:
    Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.

  • Timing:
    Refunds may take up to 7-10 business days to process after approval, depending on your bank or credit card company.

3. Exchanges

  • Exchange Policy:
    If you need to exchange an item for a different size or color, please follow the return process first. Once your return is processed, you can place a new order for the desired item.

4. Contact Us

If you have any questions about your return or refund, please reach out to us at:

Email: thrriillll@gmail.com

We appreciate your understanding and support!